Effective date: September 17, 2026
EGM SERVICES INC, doing business as MIR ERP (“MIR ERP,” “we,” “us,” or “our”), operates mirerp.com and related services. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information we collect
Depending on how you interact with us, we may collect:
- Contact information such as your name, email address, business details, and telephone number.
- Information you provide when requesting support, using our services, or corresponding with us.
- SMS message content and delivery information when you voluntarily text an MIR ERP messaging number or receive a reply.
- Technical information such as IP address, browser type, device information, and pages visited on our website.
Please do not send passwords, financial account numbers, government identification numbers, or other sensitive information by SMS or through a public website form.
How we use information
We use information to provide, maintain, and improve our services; respond to requests; send requested operational or support messages; protect the security of our systems; understand website usage; prevent abuse; and meet legal and contractual obligations.
SMS communications
MIR ERP SMS communications are intended for requested operational, support, or interactive service responses. If you initiate a text conversation, your telephone number and message may be used to provide the response or alert you requested. Message frequency may vary. Message and data rates may apply.
We do not sell or rent your telephone number or SMS consent information. We do not share SMS consent information with third parties for their own marketing. We may share information with service providers that process data on our behalf, such as messaging, hosting, security, and analytics providers.
You can stop SMS messages at any time by replying STOP. Reply HELP for help. Opting out may prevent us from sending requested SMS responses.
When we share information
We may disclose information to vendors that help us operate the website and services, including communications, cloud hosting, security, and analytics providers. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer. We do not sell personal information.
Retention and security
We retain information only as long as reasonably necessary for the purposes described above, including legal, accounting, security, and dispute-resolution needs. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
You may ask us to access, correct, or delete personal information we maintain about you, subject to applicable law and legitimate retention needs. You may also opt out of SMS communications by replying STOP. To make a privacy request, contact us using the details below.
Third-party services and links
Our website may link to third-party websites or use third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.
Contact
Questions or privacy requests may be sent to contact@mirerp.com or by mail to:
EGM SERVICES INC
7803 Wolfield Ln
Houston, TX 77071
United States